One of the smallpicture.com servers is down.
It’s not responding to low-level network pings, so the problem seems to be at the service-provider level.
We’ve tried to reboot the machine, that didn’t bring it back.
Tried stopping the instance, hoping to restart it in a different AWS zone, but it’s been trying to stop for about 1/2 hour. Usually it takes less than a minute.
Interestingly, we got an email this morning from Amazon saying that the server is going to be retired in September, and we’d have to stop and restart it in September. Is this a coincidence?
This is not one of our main servers. It handles tasks like allocating names for outlines, and acting as a proxy for WordPress. “Fargo”, because so much of it runs on the user’s machine, is still working fine. I’m writing this post in Fargo. 😉
I’m posting a link to this on our user support mail lists. If you have questions or suggestions, please post a comment here. Thanks!
At least the outage happened on a Sunday.